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Computer staff lacks the necessary resources to maintain various campus equipment P t.C Courier oct B 1 1qq 5 p. ' bers who actually can help. fix those eXtra coverage By ANAMARIA GONAZALEZ ·systems. · Read TIVhat stuc:lents have Staff Writer The college's staff to support · to.sayon thistopicin this Beneath what appears to be a healthy number of computers on campus for this technological age, the college is combating a technology "support crisis." There is a total of 850 computers on campus, yet fewer than seven staff members are employed to troubleshoot the five 486's; forty-three 386's, one hundred twenty-seven 486's, 529 Macs, and 12 other computers. The college is, hands down, . no where near the national average of one support staff member for every 900 students. The college averages one support staff member for each 2,900 students. That's 2,000 more students per each support staff member than the national average. There are now 31 places on campus equipped with computers, but only a handful of faculty mem-instructional technology includes two 'l'll.leek~ Sou:ncl Off, page 2 Jab technicians, one instructional project development specialist, one faculty support technician, and shared responsibility for the positions of repair technician, network manager, programmer, clerical, and management. The support crisis is not. a new problem. "The campus has been warned for years that the crisis was coming, but for a variety of reasons . the campus has been in denial," said Dr. Bob Cody, assistant dean of the instructional computing center, in a letter sent to various administrators on campus. Cody stated that the only way a solution to the problem is going to be found is through planning and prioritizing. The reading lab in the D Building provides an example of how a lack of support staff for computers hurts stu-dents. "Only four out of 12 computers can be used by students in the Reading Lab. Eight haven't even been set up yet or are missing parts like sound cards, said Inger Moen, · director .of the Reading Center. "One or more computer programs · is an integral component of the reading courses. The computer problems deprive students of essential lab hours." The computer support crisis has already been given much attention. A ·"technology management retreat" in February was dedicated to addressing the different aspects of the problem and possible solutions. Recently, . there have also been weekly meetings of a technology advisory group, whose members include Cody, Dale COMPlJT'E, pagE 4
Object Description
Rating | |
Title | Tech support undermanned |
Creator | Gonzalez, Anamaria(author) |
Date of Creation (Non-standard) | 1998 |
Description | Dr. Cody, Bob. PCC Courier, 10/08/1998 |
Identifier | PCC_bio00804 |
Media | newspaper |
Subject Headings |
Pasadena City College -- Faculty Computers -- California -- Pasadena Pasadena City College -- Employees |
Color of Original | b&w |
Language | eng |
Digital File Format | application/pdf |
Resolution | 300dpi |
Copyright and Use | Images are for personal research, scholarly and educational purposes. Contact Shatford Library at archives@pasadena.edu for information about the reproduction of images. The Library assumes no responsibility for the improper use of any image from the Archives. |
Repository |
Pasadena City College Shatford Library |
Physical Location | Pasadena City College Shatford Library Archives Digital Content |
Contact Us | Pasadena City College Shatford Library 1570 E. Colorado Blvd. Pasadena, CA 91106-2003 E-mail contact at Library: archives@pasadena.edu |
Description
Title | Tech support undermanned |
Creator | Gonzalez, Anamaria(author) |
Date of Creation (Non-standard) | 1998 |
Description | Dr. Cody, Bob. PCC Courier, 10/08/1998 |
Identifier | PCC_bio00805 |
Media | newspaper |
Subject Headings |
Pasadena City College -- Faculty Computers -- California -- Pasadena Pasadena City College -- Employees |
Color of Original | b&w |
Language | eng |
Digital File Format | application/pdf |
Resolution | 300dpi |
Transcript | Computer staff lacks the necessary resources to maintain various campus equipment P t.C Courier oct B 1 1qq 5 p. ' bers who actually can help. fix those eXtra coverage By ANAMARIA GONAZALEZ ·systems. · Read TIVhat stuc:lents have Staff Writer The college's staff to support · to.sayon thistopicin this Beneath what appears to be a healthy number of computers on campus for this technological age, the college is combating a technology "support crisis." There is a total of 850 computers on campus, yet fewer than seven staff members are employed to troubleshoot the five 486's; forty-three 386's, one hundred twenty-seven 486's, 529 Macs, and 12 other computers. The college is, hands down, . no where near the national average of one support staff member for every 900 students. The college averages one support staff member for each 2,900 students. That's 2,000 more students per each support staff member than the national average. There are now 31 places on campus equipped with computers, but only a handful of faculty mem-instructional technology includes two 'l'll.leek~ Sou:ncl Off, page 2 Jab technicians, one instructional project development specialist, one faculty support technician, and shared responsibility for the positions of repair technician, network manager, programmer, clerical, and management. The support crisis is not. a new problem. "The campus has been warned for years that the crisis was coming, but for a variety of reasons . the campus has been in denial," said Dr. Bob Cody, assistant dean of the instructional computing center, in a letter sent to various administrators on campus. Cody stated that the only way a solution to the problem is going to be found is through planning and prioritizing. The reading lab in the D Building provides an example of how a lack of support staff for computers hurts stu-dents. "Only four out of 12 computers can be used by students in the Reading Lab. Eight haven't even been set up yet or are missing parts like sound cards, said Inger Moen, · director .of the Reading Center. "One or more computer programs · is an integral component of the reading courses. The computer problems deprive students of essential lab hours." The computer support crisis has already been given much attention. A ·"technology management retreat" in February was dedicated to addressing the different aspects of the problem and possible solutions. Recently, . there have also been weekly meetings of a technology advisory group, whose members include Cody, Dale COMPlJT'E, pagE 4 |
Copyright and Use | Images are for personal research, scholarly and educational purposes. Contact Shatford Library at archives@pasadena.edu for information about the reproduction of images. The Library assumes no responsibility for the improper use of any image from the Archives. |
Repository |
Pasadena City College Shatford Library |
Physical Location | Pasadena City College Shatford Library Archives Digital Content |
Contact Us | Pasadena City College Shatford Library 1570 E. Colorado Blvd. Pasadena, CA 91106-2003 E-mail contact at Library: archives@pasadena.edu |
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